Fitlist

By job / Customer Support

Answer customers at scale

6 tools for customer support, in the order I'd try them.

Customer Support tools compared
ToolScorePriceAsia
Intercom Fin88Per-resolution pricingfine
Zendesk AI82Paid plans; see sitefine
Freshdesk80Free tier; paid plans availablefine
Tidio79Free tier; paid plans availablefine
Chatbase76Free tier; paid plans availablefine
Deskee74Free tier (25 conversations/mo); Pro GBP 25/mofine
  1. 1.

    Intercom Fin in customer support

    The support bot I'd try first. You pay per resolved chat, which keeps it honest.

    Per-resolution pricing

  2. 2.

    Zendesk AI in customer support

    Sensible add-on if your helpdesk already lives in Zendesk.

    Paid plans; see site

  3. 3.

    Freshdesk in customer support

    Value helpdesk with Freddy AI; strong India/APAC support.

    Free tier; paid plans available

  4. 4.

    Tidio in customer support

    Affordable chat plus Lyro AI for small online stores.

    Free tier; paid plans available

  5. 5.

    Chatbase in customer support

    Train a support bot on your docs in an afternoon.

    Free tier; paid plans available

  6. 6.

    Deskee in customer support

    A small, honest AI front desk: answers from your own site and FAQs, and hands over to a person when it should. New in October 2026.

    Free tier (25 conversations/mo); Pro GBP 25/mo

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