By job / Customer Support
Answer customers at scale
6 tools for customer support, in the order I'd try them.
| Tool | Score | Price | Asia |
|---|---|---|---|
| 88 | Per-resolution pricing | fine | |
| 82 | Paid plans; see site | fine | |
| 80 | Free tier; paid plans available | fine | |
| 79 | Free tier; paid plans available | fine | |
| 76 | Free tier; paid plans available | fine | |
| 74 | Free tier (25 conversations/mo); Pro GBP 25/mo | fine |
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1.
Intercom Fin in customer support
The support bot I'd try first. You pay per resolved chat, which keeps it honest.
Per-resolution pricing
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2.
Zendesk AI in customer support
Sensible add-on if your helpdesk already lives in Zendesk.
Paid plans; see site
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3.
Freshdesk in customer support
Value helpdesk with Freddy AI; strong India/APAC support.
Free tier; paid plans available
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4.
Tidio in customer support
Affordable chat plus Lyro AI for small online stores.
Free tier; paid plans available
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5.
Chatbase in customer support
Train a support bot on your docs in an afternoon.
Free tier; paid plans available
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6.
Deskee in customer support
A small, honest AI front desk: answers from your own site and FAQs, and hands over to a person when it should. New in October 2026.
Free tier (25 conversations/mo); Pro GBP 25/mo
The top spot here can be sponsored. Details.